Issy
Name : Issy
Position at k:SPA : Graduate Therapist
How long have you been part of the k:SPA team? Two months.
How long have you worked in the beauty, skin or wellbeing industry? One year.
1. What first made you want to work in the beauty, skin or wellbeing industry? I have always been interested in beauty and wellbeing, and I love being able to help people feel good about themselves.
2. What is your favourite treatment to carry out at k:SPA and why? My favourite treatment is the monthly Wellness Experience. It is always something different and not one of the standard treatments we offer at k:SPA. Sophie and I get to design it together, and I love how relaxing it is for our clients.
3. What do you most enjoy about looking after your clients? I love giving clients the chance to take their minds off whatever may be happening in their lives and enjoy some well-deserved time for themselves.
4. What do you do to help a nervous or first-time client feel comfortable? I talk them through the treatment, explain what they can expect and reassure them that they are in safe hands at k:SPA.
5. What do you hope every client feels when they leave an appointment with you? I hope every client leaves feeling listened to, relaxed and genuinely cared for.
6. What do you love most about being part of the k:SPA team? I love how close and caring the k:SPA team is, as well as the lovely relationships we have with our clients.
7. Finish this sentence: You should book an appointment with me if… You love feeling refreshed and relaxed.
What is one treatment you think more clients should know about? I think more people should know about Wellness Wednesday at k:SPA. It includes both a massage and a facial, making it the perfect treatment when you want to completely relax, switch off and enjoy some time for yourself.
What does your perfect day off look like? Going out for a lovely breakfast, taking a walk along the beach and then coming home to get cosy and watch a film.
What part of your training or professional development are you most proud of? I am most proud of the lovely reviews and feedback I have received from clients. It shows me that I am helping them feel comfortable, relaxed and well looked after.
Tea or coffee? Neither – Pepsi!
Early bird or night owl? Night owl.
Facial or massage? Facial.
Beach walk, countryside walk or cosy day at home? Beach walk.
Quiet treatment room or a good chat? A good chat.
One skincare product you wouldn’t want to be without? Moisturiser.
Your perfect way to spend a spare hour? Just chilling.
What would you say to someone who has been considering booking at k:SPA but feels a little unsure or nervous about coming in for the first time?
There is no need to feel worried. k:SPA is such a warm and welcoming place, and everyone will make sure you feel comfortable and well looked after from the moment you arrive.